Terms and Condition

Welcome to Apex Laptops! By using our website or purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any transactions.

1. General Information

Apex Laptops is a retail store based in Sri Lanka specializing in selling both new and used laptops, desktops, and related accessories. By accessing and using our website or purchasing from us, you confirm that you accept these Terms and Conditions in full.

2. Product Information

We strive to provide accurate and up-to-date information on all products listed on our website. However, we do not guarantee that all descriptions, prices, or images are 100% accurate, and we reserve the right to correct any errors.

3. Ordering and Payment

• Orders can be placed through our website or in-store.

• Prices for products are listed in Sri Lankan Rupees (LKR) and include applicable taxes unless stated otherwise.

• Payment for orders must be made in full before shipment. We accept a variety of payment methods including credit cards, debit cards, and other online payment methods.

4. Shipping and Delivery

• We offer shipping within Sri Lanka. Shipping costs will be calculated at checkout based on your delivery address.

• We aim to process and ship orders within 2-3 business days. Delivery times may vary depending on your location.

• Apex Laptops is not responsible for any delays caused by third-party couriers.

5. Returns and Refunds

• Our return policy allows returns within 7 days of receiving your product. Please refer to our Return Policy for full details.

• Gift items and promotional products are non-refundable.

• Refunds will be processed within 14 business days of receiving a returned product, following verification of the item’s condition.

• Customers are responsible for the return shipping cost, unless the item is damaged or incorrect.

6. Warranty

• All new laptops and desktops come with a manufacturer’s warranty, which may vary depending on the product.

• Used or refurbished products may not carry a warranty, or may carry a limited warranty as specified at the time of purchase.

• Please refer to the individual product details for specific warranty information.

7. Privacy and Data Protection

• Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

8. Intellectual Property

• All content on our website, including text, images, logos, and design, is the property of Apex Laptops and is protected by copyright law. You may not copy, reproduce, or use any content from this website without our permission.

9. Limitation of Liability

• Apex Laptops is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

• We are not responsible for any technical issues, viruses, or unauthorized access that may occur while using our website.

10. Changes to Terms and Conditions

• Apex Laptops reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” at the bottom will be updated accordingly.

• By continuing to use our website after changes have been posted, you agree to accept the new Terms and Conditions.

11. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes or claims arising from these terms will be resolved in the courts of Sri Lanka.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Address: No-113/A, 1/1, St Mary’s Rd, Mattakkuliya, Colombo-15
Email: info@apexlaptops.lk
Phone: +94 75 399 7777